Clear terms for
digital goods.

01

Terms & Conditions

Store scope and orders

Loadsphere offers third-party digital gaming credits and gift cards to customers in the Philippines. Adding an item to the cart and submitting checkout creates a pending order request. An order is accepted only after Loadsphere confirms availability, compatibility, and payment instructions. Checkout does not collect card or wallet credentials.

Product compatibility

Availability and redemption may depend on the issuer, platform, account country, currency, game, and region. Customers must check all confirmed details before fulfillment. All product and company names are trademarks of their respective owners. Loadsphere is an independent storefront and is not affiliated with, endorsed by, or sponsored by the listed platforms or publishers.

Digital delivery

The accepted order, delivery method, final price, and expected delivery time are confirmed using the checkout reference and contact details. Customers are responsible for providing accurate account and compatibility information. Digital goods may become non-reversible after delivery or redemption.

Acceptable use

Products may not be used for unlawful activity, fraud, unauthorized resale, or violation of an issuer or platform's rules. Service may be refused when a request appears unsafe, unlawful, or incompatible.

Website accuracy

We aim to keep descriptions and prices accurate, but availability may change. An obvious display error does not create a right to purchase at the erroneous price.

02

Refund Process

Digital goods are normally non-refundable once delivered, revealed, credited, or redeemed. A refund review may be requested when a confirmed item was not delivered, was duplicated, was defective on delivery, or materially differed from the confirmed description.

1. Submit a written request to loadsphereofficial@gmail.com within 7 calendar days of the issue.
2. Include the confirmed item, date, reference information, and a concise description of the problem. Do not send passwords, one-time codes, or full financial credentials.
3. Support will acknowledge the request and may ask for reasonable evidence needed to verify delivery or the defect.
4. Eligible requests are targeted for a decision within 7 business days. The method and timing of any approved refund will be confirmed directly.

Change-of-mind requests, incompatible purchases made after correct compatibility information was confirmed, and already redeemed goods are not normally eligible. Nothing in this policy limits rights that cannot be excluded under applicable law.

03

Privacy Notice

Checkout collects the customer's name, email address, mobile number, billing or delivery address, selected products, quantities, and optional platform or delivery notes. We do not collect card, wallet, banking passwords, or one-time codes, and we do not intentionally use advertising trackers.

Order information is used to validate the cart, confirm compatibility and availability, provide payment and delivery instructions, support the order, prevent abuse, and meet legal obligations. Pending order records are normally retained for up to 90 days unless a longer period is reasonably required for an accepted transaction, dispute, or legal duty. Information is not sold.

You may request access, correction, or deletion of order and support information by emailing the contact address below, subject to legal and record-keeping requirements.

04

Contact & returns

Registered business: LOADSPHERE INC.
Company Reg. No.: 2026110274678-37
Support email: loadsphereofficial@gmail.com
Phone: +63 947 444 5656

Registered business / return address:
Padre Pio, Remedios, 1740
Lubao, Pampanga, Philippines

Loadsphere supplies digital goods only, so eligible refund requests normally do not require a physical return. Do not send any item to the address unless support first provides written return instructions.